License activation

License activation

Online activation (default)

To activate Kadeck Desktop, click on the 'Unlock all features' button on the top right of the application as shown below:



Enter your user id and license key that you have received via email.



If you are on a corporate network, it is possible that a firewall is blocking access to our license server. The activation will then fail. In this case, use our offline activation via another computer outside the company network.

Offline activation

In some cases it is necessary to activate Kadeck Desktop via offline activation. This makes sense if the computer on which Kadeck Desktop is installed has no internet access or a firewall blocks a connection to our license server. 

To activate Kadeck Desktop using offline activation, click the 'Unlock all features' button on the top right of the application as shown below:



Click on "Offline license activation" on the bottom to start the offline activation process.


Enter the user Iid and license key you received when you purchased the license and click "Next" as shown below:



Kadeck uses a challenge-response mechanism to activate the licenses in an offline environment. 


Follow the steps in the dialog:
  1. Copy the challenge code in your clipboard.
  2. Visit our offline activation website https://offlineactivation.xeotek.io/#/offlineactivation?v=1
  3. Paste the challenge code from your clipboard in the corresponding input field on the website.
  4. Copy & paste the response code from the website in the input field of the offline activation dialog in Kadeck.
If you get an error on the offline activation website, try the this alternative addressIf this does not work either, try activating from another computer.


    • Related Articles

    • Managing Licenses in Kadeck Teams Enterprise

      Introduction In this guide, we'll walk you through the process of assigning licenses to your team members and help you understand how to maintain control over deployment. Confidentiality of Teamid and Secret Upon purchasing Kadeck Teams Enterprise, ...
    • Activate licenses offline

      If you have purchased licenses and Kadeck is not able to communicate with our Xeotek Link servers, you need to activate and transfer the licenses to Kadeck manually (see "Offline activation" below). Alternatively, you can allow internet access for ...
    • Release 4.3

      This article describes the changes of the version 4.3.x update. New image tag: xeotek/kadeck:4.3.7 Kadeck Teams is no longer run as root as of version 4.3.5. Instead, a separate user kadeck is used. Depending on the container service, this requires ...
    • FAQ: I didn't get multiple Kadeck Desktop Professional licenses

      If multiple Kadeck Desktop Professional licenses are purchased using the same email address (= user account), there will be no separate license keys created. The quota of possible activations only increases for the license key assigned to the user ...
    • FAQ: Can I reassign Kadeck Desktop licenses?

      Multiple licenses of Kadeck Desktop can be purchased, but there are some things to consider depending on the variant (Desktop Professional or Business). Desktop Professional With Kadeck Desktop Professional, a license is assigned to a single person. ...